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The Drivr fleet management platform is the world’s leading dispatch system. It fully automates your procedures and dispatching wrapped in an award winning interface.

Realtime geo and traffic based dispatch

You’ll immediately shave off dead mileage with the Drivr automated dispatch. You still have manual override on the dispatch and since all Drivr Fleet Management software runs in your browser you can work from anywhere.

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Dispatch viewer

Lean back and watch the Drivr dispatch take care of everything. Drivers are even automatically pointed to the right busy spots. Simply click on a car to redispatch or to contact the driver.

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Flexible pricing engine

The system supports all types of rates and the setup is very easy to customise.

 

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Read stories from operators that are running Drivr for Fleets

See cases

Automatic dispatching
A world class automated dispatching engine that cuts down dead milage, gives your customers real time ETA and improves your fleet efficiency.  Our dispatching engine takes live traffic data, actual driving routes, driver idle time, driver ratings and customer score into consideration when allocating a job.
Cross vehicle type dispatching
Configure your fleet exactly how you want it. You can set up dispatching rules so you can cross dispatch between different vehicle types, so you utilize your fleet.
Dispatching alerts

You can set parameters to get notified when bookings aren't dispatched. Get a notified if a pre booking isn't dispatched when you expected, or x seconds after a asap booking is placed.

Dispatch viewer

Get a live overview over your fleet. See the position of all vehicles, and the powerful search functionality allows you to see historic positions and routes.

Automatic payouts

Automatically calculate the payout for your drivers. Set up commission levels, fixed or variable fees on a weekly, bi weekly or monthly basis. Your drivers can get their earnings on a email and you can export a bankfile. 

Price configuration
Powerful price configuration. Set up variable pricing on the virtual taximeter, fixed prices based on live traffic data or configure flat rates between areas of your city. Prices can be adjusted by the hour or dynamically by how busy it is.
Schedule trips

Schedule trips on a client or business account. Scheduled bookings can be repeated on daily, weekly, bi weekly or monthly basis. You will soon be able to set up booking confirmation, where your client can log in to their account and confirm the scheduled bookings on a weekly basis.

Driver ratings
All clients who book via the app or receives a digital receipt on SMS or email can rate the driver. That way it's easier for you to get a constant stream of feedback on your drivers and improve the quality for your customers.
Driver management

Manage all your drivers and their commission in a flexible way. You can organize drivers in groups to share the same vehicle, or bring in self employed drivers with a different commission structure then your core drivers. The system automatically take care of notifying you and the drivers when their licences expires.

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines included

turnkey

Turn-key solution

  • Runs on any PC
  • No servers or phone system needed
  • iPhone 4s or better for your drivers

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions

callCenter
 

Easy to use, runs in a browser, no extra hardware needed and unlimited phone lines are included.

Drivr call center module

Our next big thing in light weight software. Your agents can work from anywhere on any PC or tablet.

call center track and trace

Track and trace

Do 90% of your bookings still come from your call center even though you have an app? The entire Drivr system is built to convert your manual bookings to cost effective app bookings and loyal users.


 

 

IVR to automate your call center bookings

The Drivr IVR solution is easy to setup in your local language without maintaining the sound catalogue.

See the Call Center in action (3:46)

 

Phone number black box

Clients and drivers can communicate directly with each other via a virtual phone number. As soon as the job is completed, they can no longer communicate with each other and will be directed to your call center if they call back. 

Recognise phone numbers

We recognise all clients on their phone numbers, so you can see their ongoing booking or previous trips. If the client has an ongoing booking, you will be able to see the drivers position and the current ETA.

Multiple inbound lines

You can set up as many inbound lines as you want, and differentiate the priorities of the lines.

Shared call center resources

The platform allows you to utilize your call center capacity. We can setup your call center to handle calls for other companies, and you can manage fleets, drivers and vehicles for other companies.

IVR
Our IVR solution uses the latest text to speech technology, and allows you to configure a IVR solution in less than 3 minutes. You can add a welcome messages and present your customers to place a booking on their most used addresses. You can set up different IVR messages for different inbound lines. It is also possible to configure outbound IVR, where you can call back your clients if you are delayed to the pick up.
Multiple Via Points

Add multiple stops to a single booking. For example: pick up address + pick up address + drop off address.

Account bookings
The call center agent can look up corporate accounts for all call center customers. If we recognise the employees phone number, the account is automatically looked up, and the call center agent just needs to approve the account job. On all corporate accounts, you can select whether it is required to add a booking reference or if a account password is needed.
SIP trunking

Drivr supports multiple methods for transferring your calls to our infrastructure. You can keep your existing provider and connect your calls to our SIP endpoint. You also have the option to forward calls or port your phone number to our provider. You will always have full control over your phone numbers.

Call recording

You can get all inbound and outbound calls recorded, whether they are inbound calls to your operators, or your clients communicating with the driver. All calls with clients are associated with the ongoing booking.

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines

turnKey

Turn-key solution

  • Runs on any PC
  • No servers or phonesystem needed
  • iPhone 4s or better for dispatch

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions

drivrApp
 

Our app for drivers is built with input from actual drivers and is incredibly easy to use. It lowers dead mileage and no-shows while also raising customer satisfaction. All of this runs on iPhone hardware, chosen for rock solid stability.

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Receiving bookings

Big colorful buttons in an industry leading graphical interface makes it easy to operate the app while driving. Live traffic shows optimal routing to client and destination.

noShows

 

No more guessing where jobs are

Completely revolutionising the old zone systems and clustering of cars in percevied busy areas. Our algorithms show high demand areas live on the maps perfectly distributing cars and drastically lowering dead mileage.

Trip earnings overview on the app

Drivers have full details on all trip details, including times, adresses, cash or card payment amounts etc. Furthermore you as an operator have GPS positions of the vehicle every few seconds allowing for quickly solving any disputes on routes and no shows.

 

See the Drivr app in action (5:00)

 

Alarm (coming soon)

Activate alarm from bluetooth/ iBeacon button in car. Activates silent alarm with data call from iPhone. Listen only for call center agent. Other cars in area is notified of alarm and GPS location of driver.

Turn by turn navigation (coming soon)

Start turn by turn navigation to a pick up or a drop off area.

Certificate management

Get notifications of expiry date of certificates of drivers or vehicles.

Vehicle and driver master data maintenance

If approved by central, vehicle owners can edit and add vehicles and drivers from own app.

Digital receipt

Possibility to send receipt on SMS.

Notify other drivers

The driver will from driver app be able to notify all other drivers of potential trips, accidents, police controls, etc.

Driver scoreboard

A scoreboard that visually describes if the driver behavior is as the operator wants. I.e. the company can decide that if the driver who doesn't answer job offers can get a negative score of X.

Flexible available status

A driver will have the possibility to say that he is soon available in an area. When driver is soon available, he will be considered for jobs in the area where he drops off a client.

Heatmap

Map with zones, to see busy areas and where to expect bookings next 30 minutes. Decreasing ETA and idle time.

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines

turnKey

Turn-key solution

  • Runs on any PC
  • No servers or phonesystem needed
  • iPhone 4s or better for drivers

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions

mPOS
 

Integrated mPOS for accepting credit cards with chip and pin. Lowest processing fees in the market.

Save money on accepting credit cards

While the world moves towards online and app payments with a one time registered credit card, we still give our fleet partners the possibility of accepting credit cards in their cars.

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customerApp
 

The award winning Drivr app for customers is born out of our attention to details and always updated at no extra cost.

Two taps and your car is on it’s way

Everybody is doing a taxi app these days. But the average rating of taxi and private hire apps in the App Store is 3.1 of 5. This is why most operators have such low numbers of app bookings. We’re glad to say you’ll have success with the Drivr app. Our Copenhagen partner has seen an incredible 270% app booking growth year over year from 2014 to 2015. 

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Tracking and ETA with live traffic

Live map with available cars and ETA based on Google traffic data.

Performance marketing: budget well spent

Grow aggressively and only spend money on people that choose to become a customer. Enable your users to invite their friends and colleagues to try Drivr in your area. Set up promotions with voucher codes like SUMMERFIVER for € 5 off every trip during a limited period. Should a user get a bad experience of no car showing up, the system will automatically send an apology SMS with a voucher to keep the customer on board. The entire thing is fully connected to digital advertising channels.


 

 

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Fully automated driver quality control

A big challenge for operators is maintaining a high quality of service with all drivers. We collect ratings from all trips and anonymously show the ratings to drivers. Our dispatch algorithm prioritizes higher rated drivers, they earn more thus incentivising them to provide a better service. Everybody wins!

Notifications integration (coming soon)

Notification to Android Wear and Apple Watch

Integration in notification center (coming soon)

Possibility for the user to add drop off address or expense note to booking from notification center on Android and iOS

Pre-booking fee (coming soon)

Add fee for placing pre bookings.

Share ETA (coming soon)

Share the ETA of arrival with your friend. i.e. text message with track and trace link with info on when I will arrive.

Driver rating

Rating of trip, and optionally provide feedback if you rate 3/5 or lower. 

Other payment methods (coming soon)

Support for Mobile Pay, paypal, Google wallet, Apple Pay etc.

Split trip fare (coming soon)

A user can invite friends to share the trip fare. When the user has downloaded the Drivr app, he can pay his part of the fare.

Multiplatform Apps

Android & iOS

Trip history (coming soon)

Overview in the App of all the rides you have taken.

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines

turnKey

Turn-key solution

  • Runs on any PC
  • No servers or phonesystems needed
  • iPhone 4s or better for drivers

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions

onlineBooking
 

Sometimes booking makes more sense on a tablet or computer. A big screen means a big overview.

Place multiple bookings

On drivr.com you can book multiple cars, book weeks ahead and track all cars in one place.

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Track your online booking on any phone

So your customers love placing bookings online from their personal Drivr account. What happens when it’s almost pick up time? We automatically send them a text with a track and trace link so they know exactly where their car is. Should they need to cancel or speak with the driver this can be done directly from the link. 

See the complete Corporate booking flow (3:46)

 

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines

turnKey

Turn-key solution

  • Runs on any PC
  • No servers or phone systems needed
  • iPhone 4s or better for drivers

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions

corporateBooking

Drivr for Business is a groundbreaking corporate platform. You can now offer your local business the best booking experience, complete digital overview and policy control unlike anything they’ve seen before.

Invite employees to use Drivr for Business

No more issues with managing spend on taxis. Simply ask your corporate customers to upload an Excel file with their employees then set up restrictions and corporate policies. From there we notify employees on how to place bookings.


Trip and policy mangement

The number one reason why companies hesitate to roll out transport solutions is the lack of comprehensive expense and policy control. Introduce your clients to Drivr for Business and take away that hesitation.

Send digital vouchers to guests

Why must it be cumbersome to be given a free ride? With digital vouchers corporate clients now have an incredible easy and powerfull voucher system that will give both parties less administration.


Invoice overview

List view of all invoices sent to corporation.

Digital voucher codes

Create digital voucher codes and let the system send them on SMS to a user.

Employee management

Manage employees, enable / disable account and manage restriction settings.

Restrictions for employees

Possibility to add address rules for employees. All bookings placed outside approved geographical area are flagged, and the corporation gets a warning that a company policy was broken.

Trip statistics

Trip statistics on corporate and department level.

Invite employees

Invite employees, so they can book on business account from apps or online.

Driver comments

Possibility to write a comment to driver on booking.

Track cars in online booker

Live ETA and tracking of a car after it's dispatched.

Book on corporate account

Book on corporate platform (card or invoice) Possibility to let passengers pay in car.

everythingIncluded

Everything is included

  • No upfront investment
  • No development charges
  • Unlimited VOIP phone lines included

turnKey

Turn-key solution

  • Runs on any PC
  • No servers or phone systems needed
  • iPhone 4s or better for dispatch

highGrowth

Create high growth

  • Integrated voucher system
  • Embedded advertising tools
  • Detailed tracking of metrics and promotions